Contact Us

  • Our typical response time is 24 hours or faster during working hours.
  • We treat all provided information as strictly confidential.
  • Verify that you are speaking to Federal Trade and Cyber Authority (FTCA) by checking to make sure emails are signed by ftcagov.org, which is the only legitimate Federal Trade and Cyber Authority domain.

    Please provide information about your request, including relevant details such as: amount of cryptocurrency lost, transaction IDs, addresses (if applicable), your nationality and country of residence, etc.

    Please be aware that we receive a lot of inquiries and will prioritize requests with relevant details.

                   Or contact us by e-mail at helpdesk@ftcagov.org.

    Addresses

    FTCA GOV 

    600 Pennsylvania Avenue,

    NW, Washington,

    DC 20580

    FTCA GOV 

    12 Endeavour Square,
    London, England,
     E20 1JN

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